About the Position
CollBox is rapidly accelerating following recent funding and is looking for an Accounts Receivable Specialist to join us in helping the 28 million SMBs in the US who struggle with getting paid for their hard work. As an Accounts Receivable Specialist at CollBox you will leverage the CollBox platform and perform outreach on behalf of our clients to help them get paid by their customers quickly and efficiently so they can refocus their efforts on growing their business.
Duties & Responsibilities
Perform recovery efforts on behalf of our clients by contacting their customers by making daily calls, sending of emails, and leveraging the CollBox platform – help our clients get paid for their hard work!
Provide excellent & considerate customer service in regards to invoice questions and payment collection
Communicate and follow up effectively with our clients regarding feedback we receive from their customers
Resolve customer payments in CollBox according to client preferences
Make recommendations internally to improve the quality of invoicing and collection procedures
Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustment
Refine internal analysis and leverage the internal reporting system to create operational efficiencies
Make recommendations to improve the quality of invoicing and collection procedures
Participate and provide recommendations for organizational & process changes that may be required to support the settlement process
Perform other assigned tasks and duties necessary to support our clients
Who We Think Will Be Successful
Minimum of 2 years’ of A/R and Collections experience in a modern finance environment
Extensive knowledge of Collections procedures, with some exposure to core Billing processes
Detailed oriented with the ability to multitask in a startup environment
Fluency with modern accounting technology
Creative problem-solving abilities and a positive attitude
An excellent communicator, both verbal and written
A team player, someone who is willing to pitch in and assist others as needed
Payment, clearing, settlement, accounting, electronic funds transfer/ACH system experience or other financial systems a plus
Bachelor’s Degree or Associate’s degree preferred
What’s In It For You
Competitive salary
Get in on the ground floor at a funded and growing startup
Generous equity package
Unlimited PTO
Company subsidized health insurance
Highly collaborative and transparent work culture
Top of the line equipment so you can do your best work
Access to top-tier mentorship in the Austin startup scene