Getting paid what you’re owed can be a painful, time-consuming, and inefficient process. The CollBox platform automates the collection process by connecting to your existing cloud accounting software, identifying delinquent accounts, and instantly pairing that debt with the best collection agency.
CollBox seamlessly integrates with cloud accounting systems so you can get started immediately.
CollBox analyzes your accounts receivable to identify slow-pay and no-pay customers. Simply select the past due accounts you want to send to collections and we’ll take it from there.
Behind the scenes, CollBox manages a network of reputable, vetted collectors. Your specific debt is matched with a collector who has been proven to be effective within your industry.
CollBox is free to use. We show you the agency’s rate upfront and you only pay their fee when they successfully collect for you.
CollBox automatically gives the agency everything they need to get the job done. We notify you when money’s coming your way so you can get back to what’s important—running your business.
CollBox is an effortless way to provide debt collection services for your clients with past-due A/R without even picking up the phone. Learn more about how we help you provide even more value to clients.Learn more
"For a small business to deal with [collectors] is painful; it’s work; it’s a hassle. Why couldn’t it be as easy as Uber? Well, that’s what CollBox built."
After connecting your cloud accounting software, CollBox automatically shows you all of your past-due invoices that can be sent to collections so you can quickly see what you want to recover.
Simply choose a past-due account from the outstanding list to send to collections. You’ll see all of the details for that account with past-due amounts for your review.
Review the information about the past-due account and confirm a few details before placing it into collections.
Based on the amount and age of the debt, you will see a transparent, competitive rate to place it into collections with a vetted, effective collection agency. Collection agencies only receive a collection fee if they successfully collect for you.
Once you place a past-due account with CollBox, we’ll route it to the collection agency within our network that is best suited for your situation. From there, you can get back to what matters most - running your business - and leave the rest to us.
Many business owners lose thousands of dollars a year because they don’t have the time or expertise to collect overdue debts.
Yet there is a whole industry dedicated to collecting debt, including many agencies who provide specialist services for small businesses. The right agency takes over the list of debtors and implements proven processes that persuade most of them to pay out. The agency takes a fee for the service, but it’s still better for the business owner than getting nothing at all.
Using conventional methods, the challenge has always been finding the right agency. There are many unscrupulous and expensive collectors among the professionals. Luckily, we have done the due dilligence for you. We only use certified agencies that meet all qualifications of our vetting process.
Invoices lose approximately 12% of their value every month they remain outstanding.
Once an invoice is beyond 90 days past due, your chances of collecting it drop by 40–80%.
Just because you can write off the bad debt doesn’t mean you’re recovering the full value of the invoice—you’ll need considerable additional revenue to offset the lost time and cost.
While some larger companies have in-house solutions for bad debt, that doesn’t mean smaller companies have to do without a team working on their behalf.
Even if you’ve already written off a bad debt, that doesn’t erase the obligation to pay—you may still be able to collect on that bad debt.