A/R Specialist

Support and Service
@ CollBox — Austin, TX
posted on
Aug 8, 2022

About the Position

CollBox is rapidly accelerating following recent funding and is looking for an Accounts Receivable Specialist to join us in helping the 28 million SMBs in the US who struggle with getting paid for their hard work. As an Accounts Receivable Specialist at CollBox you will leverage the CollBox platform and perform outreach on behalf of our clients to help them get paid by their customers quickly and efficiently so they can refocus their efforts on growing their business.  

Duties & Responsibilities

  • Perform recovery efforts on behalf of our clients by contacting their customers by making daily calls, sending of emails, and leveraging the CollBox platform – help our clients get paid for their hard work!

  • Provide excellent & considerate customer service in regards to invoice questions and payment collection

  • Communicate and follow up effectively with our clients regarding feedback we receive from their customers

  • Resolve customer payments in CollBox according to client preferences

  • Make recommendations internally to improve the quality of invoicing and collection procedures

  • Weekly reporting of invoicing totals/aging totals/cash receipts/invoice adjustment

  • Refine internal analysis and leverage the internal reporting system to create operational efficiencies

  • Make recommendations to improve the quality of invoicing and collection procedures

  • Participate and provide recommendations for organizational & process changes that may be required to support the settlement process

  • Perform other assigned tasks and duties necessary to support our clients

 Who We Think Will Be Successful

  • Minimum of 2 years’ of A/R and Collections experience in a modern finance environment

  • Extensive knowledge of Collections procedures, with some exposure to core Billing processes

  • Detailed oriented with the ability to multitask in a startup environment

  • Fluency with modern accounting technology

  • Creative problem-solving abilities and a positive attitude

  • An excellent communicator, both verbal and written

  • A team player, someone who is willing to pitch in and assist others as needed

  • Payment, clearing, settlement, accounting, electronic funds transfer/ACH system experience or other financial systems a plus

  • Bachelor’s Degree or Associate’s degree preferred

What’s In It For You

  • Competitive salary

  • Get in on the ground floor at a funded and growing startup

  • Generous equity package

  • Unlimited PTO

  • Company subsidized health insurance

  • Highly collaborative and transparent work culture

  • Top of the line equipment so you can do your best work

  • Access to top-tier mentorship in the Austin startup scene