About the Position
CollBox automatically takes over all past-due bill follow-up for law firms, including smart e-mail reminders and friendly human phone calls from our team of trained Accounts Receivable experts. CollBox seamlessly integrates with the firm’s existing tools and gets them paid an average of 40% faster while freeing up staff to focus on doing what they do best — serving the firm’s clients.
CollBox is looking for an A/R Specialist to join its team of Accounts Receivable experts who, alongside CollBox’s technology, help law firms get paid for their hard work while keeping their staff focused on doing what they do best.
Learn more about CollBox here.
Duties & Responsibilities
Perform recovery efforts on behalf of our clients by contacting their customers -this includes daily phone calls, sending emails, and leveraging the CollBox platform – in other words, help our clients get paid for their hard work!
We’re the friendly extension of our client’s back office team- this means providing excellent customer service when responding to invoice & payment related inquiries via email and over the phone
Communicate and follow up effectively with our clients regarding feedback we receive from their own clients
Make recommendations to product and servicing leads at CollBox to improve the quality of collection procedures
Participate and provide recommendations for organizational & process changes that you feel could improve our current workflow
Perform other assigned tasks and duties necessary to support our clients
Who We Think Will Be Successful
Minimum of 2 years of A/R and/or Collections experience in a modern finance environment
Extensive knowledge of Collections procedures- this includes in-depth understanding of the various forms of available electronic and online payment methods, and how payments are applied/reconciled
Billing experience isn’t required, but exposure to core billing processes is a plus
Detail-oriented with the ability to multitask in a startup environment
Fluency with modern accounting technology
Creative problem-solving abilities and a positive attitude
Excellent communication skills, both verbal and written
A team player, someone who is willing to pitch in and assist others as needed
Payment, clearing, settlement, accounting, electronic funds transfer/ACH system experience or other financial systems a plus
Experience working within a law firm is a huge plus
Bachelor’s Degree or Associate’s degree preferred
What’s In It For You
Competitive salary
Generous equity package
Unlimited PTO
Company subsidized health insurance
Highly collaborative and transparent work culture
Top of the line equipment so you can do your best work
Access to top-tier mentorship in the Austin startup scene