From Time Tracking to Collections: What We Covered at the MyCase Integration Webinar
CollBox Team
Getting paid shouldn’t be the hardest part of running a law firm. But for a lot of firms, it is.
That was the through line at the recent MyCase “Unlocking the Power of MyCase Integrations” webinar, where CollBox joined Billables AI, Practice AI, and Vxt to walk through how the right integrations can close the gap between doing the work and actually getting paid for it.
Here’s what we covered, and why it matters for your firm.
The Billing Lifecycle, Start to Finish
What made this webinar unique is that the four presenters essentially mapped the entire billing lifecycle, from capturing time to collecting on past-due invoices.
Billables AI kicked things off by showing how their platform passively tracks time across emails, documents, calls, and meetings, then generates draft time entries automatically. No timers. No scribbling on notepads. Their integration with MyCase means approved entries sync directly into your billing workflow in a single click.
Practice AI followed with a walkthrough of their AI-powered demand letter tool, which pulls case data directly from MyCase and generates pre-litigation demands along with detailed case summaries, treatment timelines, and even verdict analysis.
Then Vxt closed things out by demonstrating their legal-specific phone system, which automatically logs calls, creates transcriptions and summaries, and syncs time entries back to MyCase. No more five minutes of admin after every phone call.
Where CollBox Fits In
Our co-founder Matt Darner took the stage between time capture and demand letters to talk about what happens after the bill goes out. Because that’s where things tend to fall apart.
The numbers tell the story. Wait 90 days on a past-due invoice and you can lose nearly half of its collectibility. And 68% of attorneys cite fee collection as a major hurdle impacting their firm’s financial health.
The core issue? Most small to midsize firms don’t have a dedicated AR person. There’s not enough work to justify a full-time hire, but that means nobody really owns collections. Invoices age. Follow-up is inconsistent. And money that’s already been earned just sits on the table.
How CollBox Works with MyCase
CollBox connects directly to MyCase and automatically detects when invoices go past due. From there, our system kicks in with a structured follow-up cadence: weekly email reminders that resend the actual MyCase invoice and payment links, followed by friendly phone calls from trained AR specialists starting around day 10 to 14.
A few things that set this apart from what most firms are doing on their own (or not doing at all):
Your reps call as members of your team, not as a third-party collection agency. Every touchpoint, whether it’s an automated email, a custom message, or a phone call, is logged in a full activity timeline so you always know what’s happening. And you have complete control over who we contact. You can filter by practice area, responsible attorney, or lock individual clients out entirely.
Matt described it as “instituting your level one support” for accounts receivable. Frequent. Friendly. Consistent. And always making your firm look great.
The Results
The firms we work with are seeing an average of 40% faster time to payment and $66,000 recovered per month. That’s real revenue that was already earned but wasn’t making it to the bank.
And because CollBox operates on a flat-fee model starting at $599 per month, you keep 100% of everything we help recover. No contingency fees. No percentage of your collections. We don’t touch the money at all — payments go through your existing tools like LawPay.
The first three months are month to month with no long-term commitment, so it’s a low-risk way to see what consistent AR follow-up can do for your firm.
The Bigger Picture
What came through clearly in this webinar is that the firms getting ahead right now are the ones connecting their tools into a real workflow. Passive time tracking feeds accurate invoices. Invoices go out consistently. And when they go past due, there’s a system in place to follow up automatically.
That last piece is where most firms have a gap. And it’s exactly what CollBox was built to fill.
Want to see how it works for your firm? Book a free consultation with Matt or visit collbox.co to learn more.
This was Session 2 of MyCase’s four-part “Unlocking the Power of MyCase Integrations” webinar series. The recording is available from MyCase.
