CollBox Now Integrates with MyCase: Bringing Proven A/R Solutions to 15,000+ Law Firms

After months of development and collaboration, we’re thrilled to announce that CollBox now integrates with 8am MyCase, one of the legal industry’s most trusted practice management platforms. This partnership marks a significant milestone in our mission to help law firms get paid what they’ve earned—and it means that the 15,000+ firms using MyCase can now access the same proven accounts receivable solutions that have already recovered over $100 million for law firms.

Why This Integration Matters

Since launching our Clio integration, we’ve heard the same question repeatedly from law firms: “When will you work with MyCase?” The answer, as of today, is now.

Until this point, we’ve been limited in who we could serve. While our Clio clients have been experiencing remarkable results—recovering an average of $66,000 per month and getting paid 40% faster than traditional in-house collection efforts—thousands of MyCase users have been left waiting for access to these same solutions.

“We’ve spent years building and refining our approach with Clio, earning recognition as their 2025 Integration Award winner for Best Business of Law App,” says Matt Darner, Co-founder and VP of Business Development at CollBox. “But we always knew we were only serving part of the legal community. MyCase firms face the same cash flow challenges, carry the same burden of outstanding invoices, and deserve the same level of specialized A/R support. We’re excited to finally bring our proven system to this community.”

The Challenge Facing MyCase Firms

The accounts receivable problem in the legal industry is well-documented.. Our own survey of 50 law firms revealed that the average firm carries approximately $206,000 in outstanding invoices, with 67% of those invoices at least 60 days past due.

For MyCase users specifically, the platform’s robust billing and invoicing capabilities have always been strong—but even the best software can’t solve the human challenge of actually collecting on those invoices. No one went to law school to be a bill collector, and most attorneys would rather focus on practicing law than chasing down past-due payments.

That’s where CollBox comes in.

How the MyCase Integration Works

The integration we’ve built with MyCase is designed to be seamless, automatic, and completely non-disruptive to your existing workflow. Here’s how it works:

Automatic Data Sync: CollBox connects directly to your MyCase billing data, automatically identifying past-due invoices without requiring manual exports, spreadsheets, or data entry.

Expert Human Outreach: Once integrated, our team of North American-based accounts receivable professionals takes over. These aren’t aggressive collection agents—they’re trained A/R specialists who act as an extension of your firm’s back office, reaching out to clients with the same professional, relationship-focused approach your firm would use.

Transparent Tracking: Through our results dashboard, you’ll have real-time visibility into every communication, every follow-up, and every dollar collected. You’re always in control and always informed.

Seamless Payment Processing: Clients continue to see the same MyCase invoices and payment portals they’re accustomed to. Nothing changes from their perspective except that they now receive consistent, professional follow-up that actually gets results.

One-Week Implementation: We can typically get MyCase firms integrated and actively collecting within one week, meaning you could see recovered payments within 30 days of signing up.

Technical Details: What Syncs Between MyCase and CollBox

Our MyCase integration is built to work behind the scenes while maintaining the integrity of your data and workflows:

What CollBox Accesses:

• Invoice data: We pull information on outstanding invoices, including amounts, due dates, and aging status
• Client contact information: Names, phone numbers, and email addresses for professional outreach
• Payment history: Past payment patterns to inform collection strategies
• Matter details: Context about the type of legal work performed to personalize communications

What Happens Automatically:

• Daily synchronization: CollBox checks your MyCase account daily for newly past-due invoices
• Smart prioritization: Our system automatically identifies which accounts need immediate attention based on aging and amount
• Real-time updates: When clients make payments through MyCase, the information instantly updates in both systems
• Activity logging: Every phone call, email, and text message sent by your A/R Specialist is logged and visible in your CollBox dashboard

What Stays Under Your Control:

• Your MyCase data remains yours: CollBox only reads the information needed for collections—we never modify or delete your MyCase records
• You set the rules: Configure which invoices should be included in collections (by age, amount, matter type, or client)
• Pause anytime: You can temporarily pause collections on specific clients or matters with a single click
• Full visibility: Review every communication before it goes out (if desired) or trust our proven templates and cadences

Security and Compliance: Our integration undergoes rigorous security reviews and maintains bank-level encryption for all data transfers. We’re committed to protecting your clients’ information and maintaining compliance with legal industry standards.

The technical integration happens in the background, allowing you to focus on practicing law while we handle the complexity of accounts receivable management.

The Results Speak for Themselves

While we’re just launching this integration for MyCase users, our track record with Clio provides clear evidence of what’s possible. CollBox clients consistently experience:

• 40% faster payment collection compared to in-house efforts
• $66,000 average monthly recovery per firm
• $800,000+ lifetime recovery for the average client relationship
• 100% of payments going directly to the firm through our flat-fee pricing model (no contingency fees)
• Costs at just 1/5 to 1/6 of hiring dedicated in-house collection staff

These aren’t just numbers—they represent real cash flow improvements that allow firms to hire staff, invest in growth, and stop worrying about whether they’ll make payroll next month.

More Than Just Technology

What sets CollBox apart isn’t just our integration capabilities—it’s our hybrid approach that combines smart technology with indispensable human expertise. While our software handles the data synchronization and tracking, our trained professionals handle the actual outreach.

This matters because collections is fundamentally a relationship business. Automated emails and payment reminders have their place, but nothing replaces a friendly, professional phone call from someone who understands legal billing and can answer questions, address concerns, and maintain the attorney-client relationship.

“We’re not a collection agency that burns bridges,” Darner emphasizes. “We’re a proactive A/R solution that preserves client relationships while dramatically improving collection rates. We act as the law firm, handling first-party collections with the professionalism and care your clients deserve.”

Early Adopter Opportunity

Because this integration is brand new, we currently have immediate availability for MyCase firms interested in getting started. Early adopters will benefit from dedicated onboarding support and the opportunity to help shape how we serve the MyCase community going forward—just as our early Clio clients did when we first launched that integration.

The legal industry has evolved significantly in recent years, with successful firms increasingly recognizing that specialized expertise delivers better results than trying to handle everything in-house. Just as most firms have moved away from managing their own servers or designing their own websites, modern firms are embracing specialized A/R solutions that free up their time and dramatically improve their collection rates.

Ready to Get Started?

If you’re a MyCase user who’s been waiting for a better way to handle accounts receivable, your wait is over. CollBox is now accepting MyCase firms, and we’re ready to help you recover the money you’ve already earned.

Visit collbox.co to learn more about our MyCase integration, or reach out directly to schedule a no-commitment analysis of what we could recover from your current accounts receivable. We’ll show you exactly what’s possible before you make any decision.

The 15,000+ law firms using MyCase deserve the same cash flow stability and peace of mind that our Clio clients have been experiencing. We’re proud to finally make that possible.

About CollBox: CollBox is the leading accounts receivable management solution purpose-built for law firms. By combining seamless practice management integrations with expert human outreach, CollBox helps law firms recover outstanding invoices while preserving client relationships. With over $100 million recovered for clients and recognition as Clio’s 2025 Best Business of Law App, CollBox is transforming how law firms approach cash flow management.